Training Manuals

Do you need custom Training Manuals for your company?

A training manual is a book or booklet of instructions, designed to improve the quality of a performed task, and is often used as a self-study tool and reference guide. The material is customized according to the subject, department and company objectives, and expected outcomes. Real-world examples and case studies are used to demonstrate training objectives. The intention of a training manual is to take reliable information gathered from credible sources and present it in a way that it is easily understood by the trainee to get positive results on the job. The organization of the content material is presented is logical manner that matches the best sequential application of the task within the time frame.  Training exercises that stimulate learning, through colour, design, graphics, diagrams, drawings and interactive quizzes, are incorporated. Increase productivity by instituting a self-study training program for employees.

• Operations and maintenance manuals provide detailed, step-by-step instructions for operating or maintaining machinery and equipment. This type of training manual–designed to be followed as a technical procedure–is usually organized by system, task or simply chronologically.

• Orientation Manuals serves as a general overview about the company or organization to help new employees familiarize themselves with the workplace. Aspects include information about the different departments, their function and mode of operation; an introduction to co-workers and key personnel; an outline of required job standards; information about company policies, work expectations and performance evaluation methods; employee benefits; job-specific information; and an explanation of how the information relates to the new employee’s position.

• Policy Manuals aim to document the rules and procedures of how an organization is going to operate. Policy manuals are typically organized departmentally.

• Procedure Manuals aim to document how things are done, such as processing an order, often providing logical step-by-step instructions. While it is taken for granted that the reader is familiar with the topic, he or she might need a step-by-step guide to perform the procedure correctly. Procedure manuals are typically organized by function, system, departmentally or by task.

• Reference Manuals help experienced readers locate specific information quickly and effortlessly. It is generally assumed that readers are familiar with the topic and have a clear understanding of the various aspects of the product or their line of work. Reference manuals are typically organized by menu item, by problem or alphabetically.

• Standards Manuals aim to get out how frequently, how fast and how accurately activities or tasks will be carried out. For instance, they may state that ” … all invoices will be settled within 90 days.” Company standards are generally integrated with procedures into “standards and procedures” manuals. They are typically organized by task, by system, by function or departmentally.

• Training Manuals are written for office, sales, craft, technician, technologist and management). Training manuals are designed to teach people how to perform a physical skill or summarizing learning in relation of company objectives, without having to refer back to the manual or rely on a colleague for support. A training manual could be self-paced or it may be designed for use in conjunction with a training course or workshop. While training manuals aim to provide a solid foundation upon which a trainee can build, they seldom cover every aspect of the topic. They are typically organized from basic to advanced skills, by task or they may simply present information and ideas coupled with learning activities.

• User Manuals are for entry-level participants who probably have no prior knowledge or practical experience of the task or procedure. A comprehensive introduction explains what the reader can expect to achieve from the self-paced tutorial; provides information about the basic learning route; introduces lesson plans and the use of aids and resources. The user manual includes strategies to help students with learning difficulties and disabilities; and preparing learners to take part in practical demonstration sessions. Readers are also encouraged to obtain more detailed information from reference manuals or tutorials. User guides are typically organized topically or by task.

Contact Theresa (ecottage@gmail.com) to write a custom training manual for your company.